How to ask for, give and receive feedback…
How to ask for helpful feedback:
- Be specific about what you’re asking for
- Choose the right people to ask
- Make it easy by posing incisive questions
How to give helpful feedback:
- Wait until it’s asked for
- Ask any clarifying questions
- Give it privately where possible
- Be specific and actionable
- Get to the point
- Don’t justify or make excuses
- Be honest
How to receive helpful feedback:
- Take it as advice, not a criticism
- Keep an open mind
- Listen to understand
- You don’t have to turn it into a ‘thing’
- You get to choose what you do with it
- Follow up with gratitude