Letter XIII published – Mirror, mirror on the wall…?
Letter XIII published on Wednesday 24th July 2019.
Here’s an excerpt:
One of the biggest errors we make when we try to help people is that we make assumptions. We think we know what they are talking about, we think they know how they feel, we get the gist of it, so we go ahead and jump into our default mode of giving advice.
We then wonder why they didn’t take our advice, or change their behaviour. We then blame them and say “Well, I’m never going to give them advice again…”
Most people don’t realise that it’s them that’s the problem. In other words, the reason we struggle with communication is that we blame others instead of looking at ourselves and challenging how we can be better.
What if we were more curious?