Not Following Up

…is it just me or is there a distinctive problem with plumbers?

I recommended a plumber to a family friend recently, he turned up to assess the job but never followed back up…at all. In turn the job went to one of the ‘big 6’.

I then spoke to a very good friend of mine recently and he was having the same issue…the guy just wouldn’t get back to him. My friend had to chase him to find out what was going on!!