The Surprising Truth About What Motivates Us

Forget everything you thought you knew about how to motivate people – at work, at school, at home. It is wrong. As Daniel H. Pink explains in his paradigm-shattering book Drive, the secret to high performance and satisfaction in today’s world is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and the world.

Getting to know your employees

Getting to know the people that work for you is great for building and maintaining your relationship with your team. I truly believe that a happy and engaged team will deliver the best customer service. So it is vital, as …


SMART Objectives

I mentioned in my previous post, my bucket list, that I think it is important to think SMART when setting objectives. Constructing SMART objectives will allow you to have very clear objectives and goals. It also allows you to take …

My Bucket List

Looking ahead

As part of putting together my objectives for next year I decided to finally write my first ‘bucket list’. Inspired by Steve Scott – 5 steps for creating your perfect bucket list. As Steve mentions…after writing this I realised that …